This Privacy Policy explains how we collect, use and (under certain limited conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.

We are not responsible for the content or privacy practices on any web site not operated by SCORKL to which the Site links or that links to the Site.

We are concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

We are constantly vigilant for credit card or other fraud. We report all charge backs to a credit reference agency. If you have any reason to seek the return of money paid, please contact us rather than your credit card issuer.

Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.

We do not market to children. We do collect data on children over 15 years of age who may join to use our service. Such child members will inevitably visit other parts of the site and will be subject to whatever on site marketing they find, wherever they visit.

HERE IS A LIST OF THE INFORMATION WE COLLECT, AND WHY IT IS NECESSARY TO COLLECT IT:

BASIC IDENTIFICATION AND CONTACT INFORMATION, SUCH AS YOUR NAME AND CONTACT DETAILS.

This information is used:

  • To provide you with the services which you request;
  • To maintain our accounts;
  • For billing;
  • To enable us to answer your enquiries;
  • For verifying your identity for security purposes;
  • For marketing our services and products;
  • To help make our web site as useful to you as possible;
  • Information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service.

YOUR DOMAIN NAME AND E-MAIL ADDRESS

Are recognised by our servers and the pages that you visit are recorded. This information is used:

  • In a collective way not referable to any particular individual, for the purpose of quality control and improvement of our site;
  • To send you news about the services to which you have signed up;
  • To tell you about other of our services.

FINANCIAL INFORMATION, INCLUDING CREDIT CARD DETAILS

This information is used to obtain payment for goods and services you have ordered from us. This information is never actually received by us. The page where this information is given by you is controlled by our contract merchant service providers. Such information is automatically encrypted, and later decrypted for use. It never touches our system.

INFORMATION VOLUNTEERED BY YOU

For a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicize the name of a winner.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

BUSINESS INFORMATION

This is information given to us in the course of your business and ours such as in relation to your application to partner with us or advertise with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

DISCLOSURE TO GOVERNMENT

We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorization such as a search warrant or court order.

GOOGLE ANALYTICS

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser. For more information on Google Analytics, please visit Google Analytics

Google Analytics Terms of Service

http://www.google.com/analytics/tos.html

Google Analytics Cookie Usage on Websites

https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage

INFORMATION REQUEST

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

This confidentiality policy has been compiled so as to comply with current US, Australian, UK and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us at support@scorkl.com or at the mailing address below: 

Scorkl Australia Pty Ltd
Level 1, 272 Coventry Street

South Melbourne

3205

Victoria, Australia