SHIPPING RATES
SCORKL ships worldwide
FREE shipping:
- United States, Canada, Europe*, Australia
- Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
- Brunei, Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Lao Peoples Democratic Republic, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam
$5 USD shipping fee per kilogram:
- Andorra, Bulgaria, Canary Islands, Croatia, Cyprus, Gibraltar, Greece, Greenland, Guernsey, Iceland, India, Jersey, Liechtenstein, Malta, Vatican City
$15 USD shipping fee per kilogram: All remaining countries not listed above
TAXES & DUTIES
Shipping on all orders does not include any applicable fees, taxes (for example VAT), and duty charges that are levied in your country on international parcels. These vary from country to country. You are responsible for these so please be prepared to pay an extra customs fee or local tax in order to receive your package.
HOW LONG DOES IT TAKE?
Orders typically take 5 - 10 days to deliver but can take longer for some destinations. It ultimately depends on where you live and what you've ordered. We wish we could be more concrete than that but due to the complexities of international shipping we cannot. Keep in mind that customs can hold a package for a number of days.
If you haven't received your order within 10 days please let us know at support@scorkl.com and we will investigate.
TRACKING & ISSUES
You will receive an e-mail containing your tracking number as soon as the shipping label is printed. Please note that tracking information may take up to 10 days to become available.
If you are having any issues with your delivery please try to resolve it directly with the carrier first since they are best placed to be able to assist. If all else fails, feel free to contact our support team at support@scorkl.com and we will try to help out if we can.
SCORKL is not responsible for any items lost or damaged during transit. Any claims should be filed with the respective carrier.