Verzendbeleid

Shipping Policy

SHIPPING RATES

SCORKL ships worldwide


FREE shipping:

United States, Canada, Europe*, Australia


Europe: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland


Brunei, Cambodia, China, Hong Kong, Indonesia, Japan, Korea, Lao Peoples Democratic Republic, Macau, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, Vietnam

 


    $5 USD shipping fee per kilogram:

    Andorra, Bulgaria, Canary Islands, Croatia, Cyprus, Gibraltar, Greece, Greenland, Guernsey, Iceland, India, Jersey, Liechtenstein, Malta, Vatican City

     


      $15 USD shipping fee per kilogram:

      All remaining countries not listed above

       

      TAXES & DUTIES

      Shipping on all orders does not include any applicable fees, taxes (for example VAT), and duty charges that are levied in your country on international parcels. These vary from country to country. You are responsible for these so please be prepared to pay an extra customs fee or local tax in order to receive your package.

       

      HOW LONG DOES IT TAKE?

      Orders typically take - 10 business days to deliver but can sometimes take as long as 4 - 6 weeks for some destinations. It ultimately depends on where you live and what you've ordered. We wish we could be more concrete than that but due to the complexities of international shipping we cannot. Keep in mind that customs can hold a package for a number of days.

      If you haven't received your order within twenty days, let us know by contacting us at support@scorkl.com

       

      TRACKING & ISSUES

      You will receive an e-mail containing your tracking number as soon as the shipping label is printed. Please note that tracking information may take 1-2 days to become available after you have received the tracking number.

      If you are having any issues with your delivery please try to resolve it directly with the carrier first since they are best placed to be able to assist. If all else fails, feel free to contact our support team at support@scorkl.com and we will try to help out if we can.

      SCORKL is not responsible for any items lost or damaged during transit. Any claims should be filed with the respective carrier.